HortenseSh - 31-12-2025 at 10:18 AM
You can fine-tune your chatbot in a simple drag-and-drop editor and train it with additional data or add custom answers to specific questions. Some
chatbots utilize Retrieval Augmented Generation (RAG) to overcome the limitations of their pre-programmed responses and access a wider pool of
information. Non-AI chatbots use scripted dialog and cannot generate any responses that were not pre-programmed into the chatbot. For example, an
e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products they’re viewing.
AI-powered customer service bots are automated systems that use artificial intelligence to manage customer interactions. AI bots are designed to
handle repetitive tasks while improving the overall customer experience through personalized, context-aware conversations. Go to the ChatBot
dashboard, select your chatbot, and click on the "Publish" button in the top right corner of your screen.
References:
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